EventGrid

Registration confirmations, badges and email campaigns.

Active

From name

From address

Must be on a domain verified in your ZeptoMail agent.Send-mail token

Token stored (encrypted)

Never shown again after saving.

Reminders, badge links and WhatsApp campaigns via the Cloud API.

Error

WhatsApp messages are on hold

(#133010) Account not registered. Register the phone number with the Cloud API, then save again.

Until this account is active nothing is sent on WhatsApp; it does not fall back to the shared number.

Connect with

WhatsApp Business Account ID

Phone number ID

System user access token

Token stored (encrypted)

App secret (optional)

Lets us verify webhooks your own Meta app forwards.

Webhook for your Meta appAdd these in your app's WhatsApp settings so delivery and pricing updates reach us.

Callback URLhttps://api.eventgrid.app/api/public/messaging/webhooks/whatsapp

Verify tokeneg-wh-7Qm2xL9pVz

Default country code

Added to local numbers from forms and CSV imports, e.g. 98400 12345 → +91 98400 12345.

WhatsApp pricing

Meta charges per delivered message by category. Each message in the log shows the category it was billed as.

MarketingPromotions, offers, event announcements. Charged per delivered message.
UtilityReminders, confirmations, badge links. Lower rate; free inside an open service window.
AuthenticationOne-time passcodes. Separate international rate applies outside India.
ServiceReplies within 24 hours of the attendee messaging you. Free.

Sender accounts